👋👋 Hi, I'm Christiana

I'm a User Researcher, Product Strategist and Service Designer based in London.

View My Work
Christiana Kim

Trusted By

Levi's Ralph Lauren GAP Thames Water Prosper Savings Limited Flagstone UK Space Agency Go City British Council Wall Street English

What I Do

Transforming user insights into actionable product strategies

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User Interviews

Conducting in-depth interviews to understand user motivations, pain points, and behaviors.

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Usability Testing

Evaluating products through structured testing sessions to identify friction and opportunities.

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Survey Design

Creating surveys that capture quantitative data to validate qualitative findings.

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Journey Mapping

Visualizing the complete user experience to identify key moments and improvement areas.

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Vibe Coding

Creating prototypes and websites using AI. This portfolio is built on Claude Code!